Online services

Patient Services

You can request a repeat prescription online using Patient Services.

Our new online repeat ordering service called Patient Services automatically links to your repeat order list within your medical notes; there is now no need to type each item into your account. All you need to do is tick what you need. However, items not on repeat prescription yet or items due for a review will not appear. There is an option to type these items in to order separately. You will no longer receive an e-mail advising your prescription has been ordered. Please log in to your account to view your prescriptions progress.

New registrations for Patient Services

To register for this new online service please download and complete this form. Please bring to GP Reception along with ID. Forms with no ID will not be accepted, this is due to Data Protection as it links to your own repeat history.

Forms are also available at GP Reception.

Once registered you will receive an e-mail from the practice with your log in details. If you do not receive this e-mail within 1-2 weeks, please pop in and we will print your details for you. (Check your Spam / Junk folder)

Unfortunately, only 1 e-mail address can be registered per patient and it is unavailable for under 16 years of age due to Data Protection. We encourage anyone 16 and over to use their own e-mail address, this is due to confidentiality as this links to your medication list.

Previously registered for Patient Services?

If you have previously registered for our online appointment booking service (this was our pre-covid online appointment booking service we offered and not our current askmyGP), then you will automatically be registered for repeat ordering. Please go to Patient Services Website and click forgotten password to re-set your account. Please contact the surgery if you are unsure or have any issues. If your e-mail address has changed since you first registered, please complete a new form.

See Below for more helpful info:

How to register after you receive your log in information

 

Date published: 17th February, 2017
Date last updated: 29th June, 2023